1 Contact SAME IT Support
For help & advice please email the IT department at email@example.com or in an emergency call on +44 (0) 1865 274629 or visit us in the basement of 51 Banbury Road.
Staff Members: Stephen Kavanagh (IT Manager), Chris O'Shea (Senior IT Officer), Stephen Shellard (IT Officer) and Shadi Alsamhouri (IT Officer).
2 Information and Resources
Local IT support is summarised here; Central IT Services provide welcome information here; To check the status of central IT services (Nexus, Weblearn etc.) please see here; Data Support Services for Researchers is available here, which contains a wealth of helpful advice and resources to support your work.
3 Central IT Provision
IT Services provide a range of services to support you in Oxford. A full list of services is available here; Key amongst these are: Nexus email, Oxford Single Sign On (SSO), Wifi and Weblearn.To get the most from IT in Oxford you will need to do some reading!
4 Information Security
Use of the School's IT equipment and network is governed by the following rules and policies: University Regulations for Computer Use; University Information Security Policy; School of Anthropology Information Security Policy.
We appreciate that this is a lot of information to read through and that real world adherence to such policies is sometimes difficult to achieve. However, in the event of an information security incident the ramifications for you and the University could be significant. It is not a defence in law to say that you are unaware of the policies by which you are bound.
If you are working with personal data or other sensitive data types and have any questions of concerns, please email firstname.lastname@example.org and we will be happy to help.
Please do not change or move any of the computers or give your credentials to other users. If there is software that is essential to your work that you do not have please raise it with your unit IT Committee representative so that demand can be captured:
ISCA: Prof. Stanley Ulijaszek; ICEA: Jonathan Jong; COMPAS: Mikal Mast; InSIS: Esther Vincente-Gomez; Human Sciences: Sarah-Jane White.
Data Storage and Backup: All staff and students are allocated secure space on the Anthropology server (your home drive usually 'N' or 'H'). This is backed up nightly. Please use these network drives when using department computers. The hard disks in the computers are not backed up.
5 Personal laptops
The University provides two wireless networks - OWL and Eduroam. Both are available in all Anthropology buildings and are widely available throughout the University. See here for more information.
Please bear in mind the following with regard to your personal laptop:
- Please do not plug directly into the departmental network using a network cable.
- There is no IT support for personal laptops in the department. IT services provide a free support service for personal devices
- To help you keep your data secure the University provides a free backup service
6 Staff Information
All workstations are purchased through IT Support. The standard is a Dell desktop with Windows 7 and approved and licensed software already installed by IT Support. This includes Office 2010, Adobe Reader, PDF converter Pro, NVivo, Endnote, 7Zip and Sophos.
Other software can be installed under our University licensing and includes such software as SPSS.
Additional software will require a licence to be purchased through IT.
Please see Section 9 'Software' if requesting software.
7 Student Information: Computer Locations & Printing
Pitt Rivers Museum: 4 Apple iMac computers and a printer. If you intend to use these computers - Visual & Museum Anthropologists take note - please visit the IT office to set a password as these computers do not use your SSO account.
Student Common Room, Basement at 43 Banbury Road: 2 computers and a printer, the computers are available to all students on a daily first come, first served basis. You logon to these computers using your University SSO username and password.
Institute for Human Sciences, 58a Banbury Road: 2 computers on a first come, first served basis. You logon to these computers using your University SSO username and password.
Library 51-53 Banbury Road: There is a computer provided in the library for checking e-mail and printing. This uses your Bodleian credentials
DPhil/Postdoc Rooms: There are several DPhil/Postdoc rooms based in 'research units' of the School. These are allocated by a combination of the unit or the Joint Consultative Committee depending on status.
Printers are set-up automatically when you login. For non-staff members there is a printing charge of 3p per printed side. Purchase your printing credits - in units of £1 - from the General Office on the 1st floor of 51 Banbury Road.
If you do not have the full amount of credit to complete your print job, it will not be printed and no credits will be deducted from your account. An initial balance has been issued as follows:
- 400 pages for DPhil
- 150 pages for 2nd year and PRS
- 100 pages for MSc - all degrees
- 50 pages for 1st Year MPhil
You can check your balance by placing your cursor over the £ icon on the bottom right of your screen.
To request software, please send an email to IT Support in the usual way giving as much information about your request as possible. Usually we will action the request as soon as we can bearing in mind the following:
When new software is requested that contains functionality that cannot be fulfilled by existing applications and
- The licencing is suitable
- Any costs have been agreed
- The software can be installed and updated easily
Then we will endeavour to respond to requests within our usual service levels (3 working days for non-critical requests).
When there is an existing precedent to not install specific applications due to
- Updating the software is problematic
IT will seek advice from an ad-hoc IT Committee 'software approval' group. This group will be made up of: IT Manager, Head of School, Chair of IT Committee and the Heads of Finance and Administration in SAME and SIAS. This will be a virtual meeting, usually by email.